Last Updated: November 23,2025

Rural Health Hub (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, or subscribe to our services. This policy applies only to the public Rural Health Hub website and membership/subscription portal.

Rural Health Hub does not collect or store any Protected Health Information (PHI) on this website. Any PHI or clinical data accessed through linked third-party platforms is governed solely by those platforms’ privacy policies and compliance standards.

1. Information We Collect
We collect only the information necessary to operate a membership and subscription website:
A. Account & Subscription Information

• Name

• Email address

• Username and password

• Organization or role (optional)

• Billing information (handled by secure third-party processors)

B. Website Usage Information
We may automatically collect basic analytics data such as:

• IP address

• Browser type

• Device information

• Pages visited

• Referral links

• Cookie data

This helps us understand site performance and improve the user experience.
C. Voluntary Information
If you contact us or complete a form, we may receive:

• Email or message content

• Preferences or feedback
   

2. What We Do Not Collect

• No Protected Health Information (PHI)

• No medical records or clinical data

• No telehealth visit content

• No sensitive categories (e.g., health status, biometrics, etc.)

If your use of Rural Health Hub involves accessing clinical platforms, diagnostics, or telehealth tools, those activities occur outside this website and are governed entirely by the privacy practices of those third-party systems.

3. How We Use Your Information
We use collected information to:

• Create and manage user accounts

• Provide access to membership features

• Process subscription payments

• Send service updates, newsletters, or account-related notifications

• Improve site functionality and user experience

• Maintain website security

We do not sell or share your personal information with third parties for marketing purposes.

4. Third-Party Services
Rural Health Hub may include links to or integrations with third-party:

• Telehealth platforms

• Diagnostic or monitoring tools

• Payment processors

• Analytics services

• Partner portals

These services are independent of Rural Health Hub and operate under their own privacy policies. We encourage you to review those policies before providing any information or accessing clinical systems.

5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:

• Remember login sessions

• Analyze website traffic

• Improve performance

You can control cookie settings through your browser.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encrypted connections (HTTPS)

• Secure password requirements

• Limited access controls

• Use of trusted third-party vendors for payment processing and hosting

No method of transmission is 100% secure, but we take all reasonable steps to protect your data.

7. Your Choices
You may:

• Update your account information at any time

• Unsubscribe from non-essential emails

• Request deletion of your account

• Disable cookies in your browser

8. Children’s Privacy
The Rural Health Hub website is not intended for children under 13 and does not knowingly collect information from them.

9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Rural Health Hub
admin@troymed.com
9005 Wimberly Cove
Austin, TX 78735
(866) 333-8769